What are the delivery charges?
At PustakMandi, our delivery charges vary with the city of delivery and not the price of books.
Charging a nominal delivery fee helps in offset logistics costs. The delivery charge may be waived off if you shop for a minimum predefined value.
Why every time it’s not possible to deliver the product on expected time?
It is possible that the Seller or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
At PustakMandi, Sellers are the individuals who are selling their books on our portal. So shipping can be done on any day of the week unless our shipping partners have holiday.
Estimated delivery time depends on the following factors:
- The Seller offering the product.
- The destination to which you want the order shipped to and location of the Seller.
Are there any hidden costs (sales tax, octroi etc) ?
There are NO hidden charges when you make a purchase on PustakMandi. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged as per country zone
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call/mail explaining the process, once you have initiated a return.
Wherever possible our shipping will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our partners, you can return the item through a third-party courier service. Return fees are borne by the Seller.
Does PustakMandi deliver internationally?
As of now, PustakMandi doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.