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The Waiter

The Waiter
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The Waiter
  • Author Name: Dominic Costabir,
  • ISBN: 9788192816692
  • Total Pages: 100 Pages
  • Edition: 1st Edition
  • Book Language: English
  • Available Book Formats:Paperback
  • Year: 2014
  • Stock Status: In Stock
  • Publisher/Manufacturer: Hospitality Connect
  • ISBN-13: 9788192816692

  • Categories:
  • Other (Books)
No. Of Views: 643
₹74
₹99
Reward Points: 298
Anjan Chatterjee, CMD, Specialty Restaurants Ltd on 'The Waiter' Light reading and potent learning – that’s ‘The Waiter’. It enlightens but never sermonises. Dominic disarms you with his candid sharing – his ego, temptation to cheat, his over smart ways, his know-it-all attitude... He stirs you by sharing accounts of people that touched, inspired and changed him. He’s unapologetic when he admonishes about the perils of negative attitude and behaviour. His plain speak is refreshing. And each experience ends with the lesson learnt by him which we could all learn from. Dominic goes a step further by providing motivation to apply the learning. ‘The Waiter’ is recommended reading for those in the service industry at large and customer care in particular. It demonstrates how to care for an orga..
Pustak Details
Sold ByLeadstart Publishing Pvt Ltd
AuthorDominic Costabir
ISBN-139788192816692
FormatPaperback
LanguageEnglish
Pages100 Pages
Publication Year2014
CategoryOther (Books)

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Book Description

Anjan Chatterjee, CMD, Specialty Restaurants Ltd on 'The Waiter' Light reading and potent learning – that’s ‘The Waiter’. It enlightens but never sermonises. Dominic disarms you with his candid sharing – his ego, temptation to cheat, his over smart ways, his know-it-all attitude... He stirs you by sharing accounts of people that touched, inspired and changed him. He’s unapologetic when he admonishes about the perils of negative attitude and behaviour. His plain speak is refreshing. And each experience ends with the lesson learnt by him which we could all learn from. Dominic goes a step further by providing motivation to apply the learning. ‘The Waiter’ is recommended reading for those in the service industry at large and customer care in particular. It demonstrates how to care for an organisation’s most valuable asset – customers, clients, guests – for in the end, they’re the ones that make or break your business enterprise.
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