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Service Management

Service Management
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Service Management
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Service industries are quite varied. The government sector, with its courts, employment services. hospitals, loan agencies, military services, police and fire departments, post office, regulatory agencies, and schools, are in the service business. The private non-profit sector, with its museums. charities, churches, colleges, foundations, and hospitals, are in the service business. A good part of the business sector, with its airlines, banks, computer-service bureaus, hotels, insurance companies, law firms, management-consulting firms, medical practices, motion-picture companies, plumbing-repair companies, and real-estate firms, are in the service business.Bholanath Dutta is Asst. Professor in Department of MBA, CMR Institute of Technology Bangalore. He has 20 years of experience as var..

Book Details

Pustak Details
Sold ByWiley India
AuthorBholanath Dutta, B. Rose Kavitha
ISBN-139789389307986
Edition1st Edition
FormatPaperback
LanguageEnglish
Pages192 Pages
Publication Year2019

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Book Description

Service industries are quite varied. The government sector, with its courts, employment services. hospitals, loan agencies, military services, police and fire departments, post office, regulatory agencies, and schools, are in the service business. The private non-profit sector, with its museums. charities, churches, colleges, foundations, and hospitals, are in the service business. A good part of the business sector, with its airlines, banks, computer-service bureaus, hotels, insurance companies, law firms, management-consulting firms, medical practices, motion-picture companies, plumbing-repair companies, and real-estate firms, are in the service business.Bholanath Dutta is Asst. Professor in Department of MBA, CMR Institute of Technology Bangalore. He has 20 years of experience as varied as industry, academic, teaching. administration and research. He has written 13 books in the area of general management, marketing and entrepreneurship and published more than 70 papers in various national and international reputed journal/magazine. _x000D_ B Rose Kavitha is Professor in Department of MBA, CMR Institute of Technology. Bangalore. She has 11 years of rich experience in academics. She has co-authored 4 books and published 30 papers in various national/international journal/magazine. _x000D_·Introduction to Service Management_x000D_ ·Tourism and Travel Services_x000D_ ·Banking and Insurance Services_x000D_ ·Finance and Marketing Services_x000D_ ·Health Care and Educational Services _x000D_ ·Index_x000D_

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